So, while some people were receiving something more than an apology for their broken Rock Band equipment, others were getting nothing. nothing at all.
So I added a new issue and said Hey, where's my stuff?
nothing. nothing. nothing.
So yesterday, I updated that issue and said hello? I'm not happy.
Today, I got two messages: an apology (their system had a problem and didn't automatically send out my guitar) and a tracking number. Second-day air.
good. Of course, I don't get a game for it ...